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our team.

Enquiries about the platform, partnerships, privacy, legal matters and security all start here. Each one is routed to the team responsible, and we reply by email.

Privacy and your data

Choose Privacy and data protection as the enquiry type and your message goes directly to our data protection officer, who will reply by email within one month.

Complaints and legal matters

Tell us what happened and we will confirm receipt within five working days, then reply by email with the next steps. Formal legal notices go to our registered office, as recorded at Companies House.

Raising a security or content concern

Reports of a security vulnerability or illegal content reach the responsible team directly, and every report is reviewed. Good-faith security research is protected under our terms.

Send an enquiry

Choose the enquiry type that fits best so it reaches the right team first time. Please do not include passwords or payment card details.

Enquiry received.

Thank you. Your enquiry has been routed to the team responsible, and we will reply to the email address you provided.

Data protection requests are answered within one month, and complaints are acknowledged within five working days.

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